The revenue that your practice generates is one of the key indicators of the success of your practice. If most of your revenue is tied up in overdue bills and rejected or denied claims, then your practice isn’t doing as well as it should be. This is not a problem just for the financial and business team of your practice, but also an issue for you as it affects patient retention and engagement negatively.
Your patients need to feel welcomed and heard but if your staff is overwhelmed by the backlog of all claims, they may not be able to provide that environment for the patient. This is why it is often recommended to get professional help for the management of your revenue cycle and medical billing process.