IVR SYSTEM INDIA | AUTOMATED CALL ROUTING

IVR is based on a computer system that uses DTMF (Dual Tone multi-frequency) to provide information. By using automated voice menus, IVR can maintain inquiries, route calls, and provide information without human intervention. The technology is machine-based and 24/7 available for customer support, reducing precious time, It ensures that calls are routed to the appropriate section. IVR services are cost-effective, improve operational efficiency, and are scalable to meet the needs of every business size.