The Utility Industry is Working Hard to go Digital

It means that by using such apps, your customers can pay bills at their convenience, automate the payment, or set up other service requests without making a phone call with a long waiting time.
Waiting on hold to make your utility payment while your kid is getting ready for a soccer practice can be utterly annoying. For all those who undergo this situation, it’s a sigh of relief to know that the utility industry is working hard to go digital and come out with apps that can automate their communication with you—seamlessly!