Artificial Intelligence is changing many industries, and real estate is no exception. In the UK, AI is helping estate agents, property developers, and landlords interact with clients in better, more personalised ways. This blog will explore how AI is improving the customer experience in the UK real estate market, from searching for properties to customer service and beyond.
AI-Powered Property Searches
AI has greatly improved how people search for properties. Instead of manually looking through countless listings, AI can recommend properties that match a user’s specific needs.
Personalised Recommendations
Websites like Zoopla and Rightmove use AI to understand what users are looking for. These platforms can suggest properties based on past searches, viewed listings, and preferences. For example, if someone often looks for two-bedroom flats in North London, the site will show similar properties first.
Natural Language Processing (NLP)
NLP is a technology that makes searching easier by allowing users to type in natural, conversational language. Instead of using specific keywords, people can type things like “modern three-bedroom house near good schools in Manchester,” and the AI will understand and find suitable listings.
Virtual Tours and Augmented Reality