Why digital transformation is more important today than ever? | Parsh Digital

Technology is not only improving people’s lives but is also making work easier in many sectors. Digital transformation helps an organization keep up with emerging customer demands and therefore survive in the face of the future. It allows companies to compete better in an economic environment that is constantly changing in response to technology evolutions. Proper management of the digital turnaround gives companies the opportunity to access operational and productive advantages.
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Why digital transformation is more important today than ever? | Parsh Digital

There could be several reasons why a business might wish to transform digitally. But the most likely reason to take the digital transformation path is that it is the need of the hour. There has been a paradigm shift in the way customers communicate with businesses due to the rise of social media platforms and web-based solutions for sales. The world has shrunk with digitization and so have the markets! International competition has entered the same space as domestic competition. No corner of the world is too far away for business now!
Digital solutions have changed customer expectations about multi-channel availability and response time. Digital solutions are helping businesses to tailor their products, services, interactions, and communications to fit customers’ specific needs. For example, according to a study by Gartner, chatbots will power 85% of customer service by the end of 2022.
Feel free to contact us Email us at info@parshdigital.com or call on Tel: +91 96670 48815 to learn more about Digital Marketing.
Thank You.