In the fast-evolving digital landscape of 2025, it may seem surprising that ITIL 4 — introduced back in 2019 — is still a major topic of discussion. But the truth is, ITIL 4 continues to play a pivotal role in how organizations manage IT services and align technology with business goals. The reason is simple: it has evolved with the times and continues to deliver real value.
Here’s why ITIL 4 is more relevant than ever — and why professionals are still pursuing ITIL Certification and implementing ITIL 4 Management Practices.